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E-commerce & Marketplace

Our collaboration was excellent despite the 200km distance between us, as all communication was over video calls. Our new online shop is as delightful as we had hoped, and now it has also become an eye cherry for our Central European clients.
Mauri Abner, Co-Founder Radis Furniture

Challenges

  • Working our way through a complex mix of technical and business requirements.
  • Designing and building scalable e-commerce solutions for different markets and industries.
  • Boosting sales and marketing funnels with engaging user experience.
  • Research-backed decisions to improve customer engagement and satisfaction.

Process

  • Diving into business goals, key stakeholders and expected outcome.
  • Mapping user journeys with their key characteristics and expectations.
  • Drafting service flows to discover new opportunities for business development.
  • Prototyping and testing the feasibility of the designed solution before moving on to agile development process.
  • Heavy testing – cross-browser, cross-device, functional testing, security tests.
  • Pro-active support & helpdesk.