How we do it

Discover

Understand, rather than assume, what the problem is. It involves speaking to and spending time with people who are affected by the issues.

Define

Multiple solutions and answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.

Develop the idea

Multiple solutions and answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.

Deliver

testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will.