Understand, rather than assume, what the problem is. It involves speaking to and spending time with people who are affected by the issues.
Multiple solutions and answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.
Multiple solutions and answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.
testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will.